HOW TO GET SUPPORT

Check support documentations.
Submit a service ticket.
Send email to cs@foresttek.com.

If it is an urgent matter, please call our support hotline +852 34262034. Thank you!

OFFICE HOURS

Mon-Fri 9:00AM - 5:30AM
Sat - 9:00AM-1:00PM
Office is closed on Sundays and Public Holidays !

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team-support-50  CUSTOMER SUPPORT

 Need assistance ? We're here to help. 

 

At Foresttek, we take great pride in providing the best support possible.  Our experienced technical support team is available via email, and phone support.  If 7x24 support is included in your plan, a support hotline is there for you as well. 

In addition, our online resources are always available and likely answer most of your questions:

Choose one of the topics below to get started.

CONTACT SUPPORT

CONTACT SUPPORT

Cannot find the answer! Call our
  customer support team.

DOCUMENT DOWNLOAD

DOCUMENT DOWNLOAD

Documentation include
  administration guide, user manuals,
  and white papers.

SUPPORT TERMS

SUPPORT TERMS

General support terms and
  conditions, SLA, support contracts
  can be provided upon request.

SERVICE LEVEL AGREEMENT

SERVICE LEVEL AGREEMENT

Foresttek guarantees to Customer
  that its Hosted Services will be
  available 99.9% of the time.

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